This Privacy Policy explains how Glossora Beauty collects, uses, and protects your personal information when you use our website and services. By using our platform, you agree to the terms described in this policy. This policy is published in accordance with the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data) Rules, 2011.
Information We Collect
When you place an order, create an account, or contact us, we collect information such as your name, phone number, email address, delivery address, and payment reference details. We do not store your card numbers or CVV. We may also automatically collect non-personal technical data such as your browser type, device type, and pages visited on our website, to help us improve our service.
How We Use Your Information
We use the information you provide to process and fulfil your orders, send you order updates and tracking details, respond to your customer service queries, and notify you of exchange or refund status. With your consent, we may also use your contact details to inform you about new launches, offers, and updates from Glossora Beauty. You can opt out of promotional communications at any time by writing to us.
Cookies
Our website uses cookies to personalize your experience, remember your cart, and analyze website traffic. Most browsers accept cookies by default, but you can modify your browser settings to refuse cookies. Please note that some features of our website may not function correctly if cookies are disabled.
Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We share your information only with our delivery partners and payment gateway providers, strictly for the purpose of fulfilling your order. We may also disclose your information if required by law, a court order, or a government authority.
Data Retention and Your Rights
We retain your personal data for as long as necessary to fulfil business and legal obligations. You have the right to access, correct, or request deletion of your personal information at any time. To exercise any of these rights, please write to us at glossora.store@gmail.com with the subject line DATA REQUEST and we will respond within 7 business days.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of our website after updates are posted constitutes your acceptance of the revised policy. We recommend reviewing this page periodically.
Grievance Officer
For any privacy-related concerns, please write to us at glossora.store@gmail.com with the subject line PRIVACY CONCERN. We will respond within 7 business days.
