Your private information is an important asset, and we value the trust you’ve placed in Glossora.
That’s why we maintain the highest standards for secure transactions and customer data privacy. Please read this Privacy Policy carefully to understand how we collect, use, and safeguard your personal information.
This Privacy Policy is subject to change without prior notice. To stay informed of any changes, we encourage you to review this policy periodically. Please note that this Privacy Policy does not apply to any third-party websites we may link to.
By visiting or using our website, you agree to be bound by the terms of this Privacy Policy. If you do not agree, please do not access or use the site. By continuing to use the website, you expressly consent to our collection, use, and disclosure of your personal information as described in this Privacy Policy, which is also governed by our Terms of Use.
Collection of Personal Information
When you use our website, we collect and store certain personal information that you voluntarily provide. This may include your name, email address, phone number, shipping and billing address, and details related to your order and transaction history. This information is typically collected when you create an account, place an order, or contact us for support or feedback. Gathering this data enables us to provide a smooth, efficient, and personalized experience on our website, helping us process your orders, assist you with inquiries, and tailor our services to better suit your needs.
Use of Your Information
The personal information you provide is used to facilitate and improve your overall experience with Glossora. This includes fulfilling your orders, delivering products, maintaining your cart and order history, and managing your account information. We may use your contact details to send you updates regarding your purchases, respond to your support queries, and occasionally inform you about offers, promotions, or new launches — only if you’ve opted in to receive such communications. Additionally, this information helps us enhance the performance of our website, understand customer preferences, and comply with applicable laws and regulations.
We want to reassure you that we do not access or collect your SMS messages, call logs, contact lists, device information, location data, or any other sensitive personal information beyond what is explicitly shared by you for the purpose of using our services.
Payment Information
Glossora uses Razorpay as its trusted third-party payment gateway to securely process all online transactions. We do not store or access your credit/debit card numbers, CVV codes, expiration dates, or any other payment instrument details. All sensitive financial data is handled directly by Razorpay in compliance with industry-standard security protocols and regulations.
For more information, please review the Razorpay Privacy Policy to understand how your payment data is managed by their platform.
Security Precautions
We implement robust security measures to protect your information from unauthorized access, misuse, or disclosure. When you access or modify your account, we ensure that your data is transmitted over a secure connection. Once received, we follow strict internal protocols to protect your personal data.
No Use of Cookies
Our website does not use cookies or similar tracking technologies to collect or store any type of data. You are free to browse our website without enabling cookies in your browser settings.
Links to Other Sites
Our website may contain links to third-party websites or social media platforms such as Instagram or Facebook. These external sites may collect data independently and have their own privacy policies. Glossora is not responsible for the content or privacy practices of these third-party websites. We encourage you to review their privacy policies before interacting with them.
Your Consent
By accessing or using our website and providing your information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If we make any significant changes to this policy, we will update this page accordingly to keep you informed.
Grievance Redressal
If you have any questions, concerns, or complaints about this Privacy Policy or the handling of your personal data, please reach out to us at:
📧 Email: customercare@glossora.shop
🕒 Support Hours: Monday–Saturday, 10 AM to 6 PM IST
Social Media Notice
Our website includes links to our social media pages on Facebook and Instagram. By clicking these links, your visit to our pages may be associated with your respective social media profiles. If you prefer not to share such data, please log out of your social media accounts before visiting our website.
For more information, please refer to:
